![]() ![]() Click it and complete the 'Contact Support' form, including your Z-ID for reference. Once the website loads you will notice a red 'Contact Support' button located right in the middle of the page. You will be redirected to the Zynga support site.ĥ. Tap 'Player Support' located in the middle of the screen. Make note of this to provide to the support team.Ĥ. Tap the 'Help' tab, which is in the middle.ģ. At the bottom of the screen you will see an 11 digit number, which is your Z-ID. Tap the gear button located in the top right corner of the screen, under the People icon.Ģ. If you are unable to locate an answer to your problem, you can contact Zynga directly.ġ. It was the end of the weekly tournament and I was battling for 2nd place, first place was 100k ahead, (which is another concern) so when i went to purchase the 3rd pack (only allowed 3) I find that my money is gone!!! Idk when I do the math it doesn’t equate! This is NOTTHE FIRST TIME THIS HAS HAPPENED!!! What you purchase is not always what your gonna get! I have contacted “customer service” numerous times and all I get are automated responses giving me websites to go to that aren’t even related to the issue! I live on disability and can’t afford to pay to play games.Help! If you are experiencing technical problems with your farm, I would first suggest reading through Zynga's support site here. The pack is comes with 400 gems, 20 sunshine and 20 quicksand but because I already had 20 I had as not given what I paid for! NOWHERE does it tell you this! I had $10 on an Apple Card and purchased 2 Power packs $2.99ea. This game was fun when I first started playing but has quickly become Very Frustrating! The game glitches all the time! Says you have no internet connection and boots you out of buying or selling crafts just at that moment when the item you have needed is for sale! The game Rips you off!!! I have purchased the “Mega Pack” numerous times. ![]()
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